CRM for NGOs

Developed for NGOs, made for genuine connections

The FundraisingBox CRM is tailored to the needs of non-profit organizations like yours.

Get a comprehensive overview of donations, donors and all data in the CRM. Simplify and automate your work processes through efficient workflows. Connect with your community.

Build connections

Keep track and create connections

Your benefits with the FundraisingBox CRM

Centrally manage donor and donation data, issue donation receipts, and communicate seamlessly via the FundraisingBox.

Try out our CRM free of charge and start with 200 contacts included. Additional contacts can be added via the FundraisingBox Store.

Everything in one place

Manage all donor data and donations centrally in one place – in the FundraisingBox. Keep track of all donations and communication and maintain relationships with your donors.

Quick start

Import your data quickly and easily – without the need for an implementation partner. As the FundraisingBox is browser-based, your team can access it securely from any location.

Benefit from automations

Automate manual processes and tasks and save valuable time. Receive notifications for certain events and send automatic e-mails and donation receipts.

Many interfaces and integrations

Work in the systems you’re familiar with and integrate various third-party tools. The FundraisingBox API offers a large selection of integrations.

What our customers say

Jessica Kroos

Toni Kroos Foundation

“The Workflows of FundraisingBox significantly ease our daily work and help us maintain a close and emotional connection with our donors. With Workflows such as the automatic sending of birthday and anniversary emails, we can express our appreciation while efficiently addressing failed transactions to quickly find solutions. These features are an invaluable asset for our daily operations and our relationship with our donors.”

Antonia Toll

Coordinator for Fundraising & Communication | Afghan Women's Association e.V.

Save time now and maintain connections

Don't waste any more time – get started with CRM for NGOs for free. Sign up for the FundraisingBox and benefit from 200 free contacts.

Start now

Save valuable time and organize efficiently

Features of the CRM for non-profits

Contact and data management

Manage all your donation and donor data centrally in one place and access your data securely from any location.

Donor Management

Workflows

Automate tasks and notifications, saving time that would otherwise be spent on manual processes and that can be redirected towards essential activities instead.

Workflows

Receipts for donations

Save precious time and create legally compliant donation receipts in just a few clicks and send them conveniently and securely by e-mail or post.

Receipts for donations

Efficient management of your fundraising data

CRM made specifically for non-profits

Manage your donors' donation & contact details in real time from anywhere. Communicate with them from the FundraisingBox or link your own mailbox to the FundraisingBox.

You can also conveniently manage all tasks within your team and use the communication history to track who from your team contacted which donors and when.

The reports provide you with important KPIs regarding your donation data, allowing you to organize your campaigns more efficiently.

What the FundraisingBox CRM for NGOs offers

Manage all donation/donor data cleary and centrally in one place.

Centralized in one place: All data from your online donation form flows automatically into your FundraisingBox CRM. With Bank Sync, offline donations that arrive in your account also flow directly into the FundraisingBox. And you can also record donations from other sources – cash donations, etc. – in your contacts.
In real time: The automatic transfer of data happens in real time, allowing you to keep an eye on your incoming donations at all times. You can also edit or create new standing orders, create receipts for donations or analyse fundraising campaigns.

Give your supporters the attention they deserve.

Communication history: All your team members will be afforded a transparent insight into all interactions with your donors – no matter whether those interactions were via e-mail, phone calls or letter. From now on, everyone in the team will know right away whether a message has already been answered, and if so, how it was answered.
E-mail templates: Your FundraisingBox mailbox contains templates and pre-formulated answers so that you’re good to go even faster and your supporters can receive the answers they need more quickly – in a way that’s automatic and personalised through variables.
Double opt-in: In our forms, you can easily request double opt-in from your donors via a checkbox. By checking the box, your donors agree that you may send them further information.

Easily manage all tasks and assign them to your colleagues.

Teamwork from anywhere: Give your entire team access to all relevant data from your organization – wherever they may be. With FundraisingBox CRM, this data is stored reliably and securely in a central location and is only accessible to your team.
Optimized task management: To ensure smooth collaboration, all employees must be up-to-date at all times and know who is responsible for which tasks. The time-saving tools of the FundraisingBox CRM help your team to work more efficiently, allocate tasks clearly and remember everything on their to-do lists.
Recognize open tasks: Each contact is clearly laid out so that you can see the most relevant information as well as the open tasks for this contact, even if those tasks are assigned to one of your colleagues. This makes it clear to see what’s already been done or still needs to be done at all times.

In the reports section of the CRM for NGOs, you can see all the relevant KPIs for your non-profit at a glance.

+15 reports: All the relevant KPIs you need for successful fundraising, clearly organized in one area – divided into fundraising and donors.
KPIs on your supporters: You can see at a glance what potential your donors have – enabling you to create even more customized campaigns.
Quality of your CRM data: The FundraisingBox shows you how comprehensive your CRM data is – you can see exactly which donors you’re missing information for. With a targeted approach, you can use campaigns to complete this data bit by bit.

Insights into the FundraisingBox

Transactions, contacts and task management in the FundraisingBox

We’ll show you how easily you can customize transactions and contacts and how simple it is to manage your team tasks in the FundraisingBox.

The overview of your contacts in your FundraisingBox could look like this. Here you can choose from various actions in relation to your contacts.

In the FundraisingBox, you can also easily manage and change information about your contacts.

In the FundraisingBox, all your team members will have an overview of all transactions, communication channels, receipts for donation that have been sent, etc. regarding your supporters.

You can also easily create tasks for your team members.

9 TRIGGERS, 3 ACTIONS, 5 FILTERS

FundraisingBox Workflows

More time for your mission:

Automate recurring manual tasks and free up valuable resources, allowing you to focus even more on your mission.

Automation of internal processes

Better donor retention

Save time and focus on what’s important

Use the Workflows to set triggers for various events, send automated e-mails with custom variables or automatically create new tasks as you need them.

AUTOMATED PROCESSES

How to use the Workflows for yourself

Birthday

Is a supporter's birthday coming up? Send an automated birthday message and introduce to them the possibility of starting a fundraising campaign.

Chargeback

If a donation has been reversed, a task is automatically created and assigned to your team’s responsible person.

Major donation

Let the FundraisingBox automatically tag major donors in your CRM – also works with regular donors.

FAQ

Why does my non-profit organization need marketing automations?

How can marketing automations increase donor loyalty?

Can marketing automation improve communication with donors?

Simple, time-saving and semi-automatic

Legally compliant receipts for donations

Create legally compliant donation receipts quickly and easily with the FundraisingBox CRM and retrieve them at any time from your contacts.

Create and send receipts for donations

You can quickly and easily create receipts for donations in the FundraisingBox and send them by e-mail or post. You can also choose when the receipt is issued. All receipts for donations are legally compliant and feature an additional security element, such as automatic blocking of the receipt if the wrong postcode is entered.

Individual and collective receipts

Create collective receipts easily

Send by e-mail or post

Safe and reliable

Everything in one place

When creating receipts for donation, there are several ways in which you can send them. You can also get going right away by using one of our legally compliant receipt for donation templates.

Offline donations automatically in your FundraisingBox

Bank Sync

With Bank Sync, you can link your bank account to your FundraisingBox and see all incoming donations in one system. This not only saves you the effort of creating manual imports and having to tediously merge data, but also reduces errors and increases transparency. Benefit from digital processing for offline donations too.

Bank Sync is part of Payments and can be signed up for via the FundraisingBox Store.

Automatic bank imports